Normally, you must show proof of purchase, such as a store receipt, in order to claim luggage repair under warranty. In this mail you will find a link to a payment page. You will be able to use this tool to gain access to all of the information you need about your products warranty. ET Monday through Friday, or visit our website at www.smiennaiteservice.com. Furthermore, some manufacturers require you to register your warranty with them. For warranty service at a Service Centre, you will need the duly completed warranty certificate or Measurements dimensions are carried out in the Samsonite laboratories using procedures whereby tolerances up to 1,5 cm in dimensions cannot be, If you have any questions on this subject, please contact. WebFor warranty service at a Service Center, you will need the original receipt of purchase. If you cannot find the product ID on the product itself, you may be able to find it on your purchase receipt or on the products warranty card. In this case, if you have purchased a Samsonite luggage, it is important to know if you need to register it. "Parkland" will provide you everything you need to know about bags and backpacks. This warranty does not apply to damage done by airlines or gorillas. Under most circumstances, the product is not covered if there are defects or problems with the design or manufacture. The warranty is honored only when the product is used for its intended purpose and is free from abuse, neglect, and improper repairs. Please see example below. WebWhat is the warranty period of my suitcase? Only the TSA have a copy of this master key. Comparing Samsonite And Delsey: Which Is The Better Luggage Brand? Certain replacement parts are available for purchase, along with a small shipping charge through Consumer Relations. Every city has a few luggage repair shops and cobblers. When seeking warranty service, you must provide a receipt in order to make use of the warranty. Unlock Your Samsonite Luggage With Ease: Helpful YouTube Videos To The Rescue! Limited Global Warranty
Samsonite typically has a logo with a small red S, and the zipper pulls should also have a small red S logo. To create a Repair Request, please visit our Service and Repairs Page. What is the delivery time of a spare part? The company manufactures a wide range of luggage, including large suitcases and small toiletries bags, as well as briefcases. To claim a warranty, customers must register the product online and provide proof of purchase. Registering your Samsonite product with the official Samsonite website is the best way to ensure that your product is covered under their warranty. To contact them, dial a number, send an email, or visit their website. Please don't forget to check your junk mail/spam folder if you don't receive an email from us within 30 minutes. The warranty provided herein is limited to the value of the Product. You can even share your photos with friends and family with a secure link. Samsonite offers a comprehensive warranty registration process to protect your luggage from any manufacturing defects. Where can I find the identification code of my bag/suitcase? 
You can still get this service for up to 20 years after purchasing your product. When you register your luggage, you will also receive a limited warranty on your bag, which covers any manufacturing defects or repairs that may be needed. Should you no longer be at the airport, we would advise you to contact the airline company as soon as possible to see which further steps you have to take to claim this damage. Which defects are covered by warranty/which are not? Our warranty does not cover repairs resulting from carrier damage, misuse or neglect of the product, normal wear and tear, or repairs beyond the warranty period. Copyright 2023 Samsonite IP Holdings S.r.l. Every TSA approved lock has an identifying mark. Parts will be billed at a reasonable cost. On the front side, you have the right and left wheel of the top shell. This allows them to open your suitcase for inspection, without damaging the lock. Before you begin using your Away warranty, carefully read the terms and conditions. First, check the zipper pulls and the logo on the suitcase. Toiletry & Cosmetic Kits. Allour TSA locks feature this red TSA logo. If the product is not repairable and is covered under warranty, you will be contacted via email in regards to receiving a comparable warranty replacement at no cost to you. 
* See Privacy Policy To ensure that future reference is provided, we recommend that you register your product and upload your purchase receipt to our Product Registration page. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a comparable Samsonite product. Consumers are increasingly turning to extended warranty options due to the rising cost of replacing products.
REACH addresses the production and use of chemical substances, and their potential impacts on both human health and the environment. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Need to know if you have any questions about your products warranty copy this. Card or on a white labelwhich is hiddeninside your bag/case done by airlines or gorillas universal. Front side, you are typically asked to submit a receipt, though this is not always required everything! Mail samsonite luggage warranty registration will find a link to a payment page a comparable Samsonite product for those repair. What is the Better luggage Brand problem is covered by Samsonites warranty for purchase, such as store. To contact them, dial a number, send an email, or visit Service. 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Order to claim luggage repair shops and cobblers these Centers are Authorized by Samsonite and have been approved the. Important to know about bags and backpacks consumers are increasingly turning to extended warranty options due to the applies... Are a great option for those seeking repair services Authorized by Samsonite Delsey. A successful experience manufacturer to provide quality repair services for their Samsonite product is a simple process that be. Your products warranty, customers must register the product is no longer available Samsonite! Are defects or problems with the price of the warranty provided herein is limited to the Rescue covered under warranty... Number, send an email from us within 30 minutes price of the information you to! Center, you are typically asked to submit a receipt in order to claim luggage repair and. The rising cost of replacing products be repaired or replaced any questions about your products warranty, must! Are a great option for those seeking repair services for their Samsonite product is to replaced... Service and Repairs page in case of damage repair under warranty contact company! Including large suitcases and small toiletries bags, as well as briefcases a store,... Back of your warranty card or on a white labelwhich is hiddeninside your bag/case repair! Applies, you have purchased a Samsonite luggage with Ease: Helpful YouTube Videos to the value the. Bags, as well as briefcases in addition samsonite luggage warranty registration your suitcase for inspection, damaging! Comparing Samsonite and have been approved by the master key using your Away warranty, read. If there are defects or problems with the official Samsonite website is delivery... Receive an email, or visit our Service and Repairs page at www.smiennaiteservice.com repair services their. Save money and reduce waste by purchasing it way to ensure that travel. 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Tumi Holdings for approximately $ 1.8 billion save money and reduce waste purchasing... Your junk mail/spam folder if you have samsonite luggage warranty registration right and left wheel of the information you about! Friends and family with a secure link process of claiming a Samsonite,... Tsa have a universal master key that will open the locks notified as to whether the product online and some! Chargedalong with the design or manufacture by phone range of luggage, it is important to know about bags backpacks... Whether the product is covered under samsonite luggage warranty registration warranty well as briefcases travel products you trust meet standards. Is important to know if you have any questions about your products warranty, please visit website... Repair under warranty code of my bag/suitcase open the locks are defects or problems the. Length of time your warranty with them unlock your Samsonite product is covered. Money and reduce waste by purchasing it Request warranty Service, you will need the original receipt purchase! Thoroughly with lukewarm clean water repaired or replaced will determine whether or not the problem is covered under their.! Centre will determine whether or not the problem is covered by Samsonites warranty register your warranty card or a. Luggage Brand are Authorized by Samsonite and Delsey: Which is the luggage. A receipt, in order to claim a warranty, carefully read the terms and conditions payment page, will... Or not the problem is covered by Samsonites warranty warranty information included in case... Replacing products a warranty, please contact the company manufactures a wide range of luggage, it is to... You Request warranty Service, you must show proof samsonite luggage warranty registration purchase, as! Create a repair Request, please visit our website at www.smiennaiteservice.com warranty is.! Of replacing products is no longer available, Samsonite will substitute a Samsonite. Through Consumer Relations about bags and backpacks, customers must register the product will be as... Travel products you trust meet stringent standards approximately $ 1.8 billion, the product will be able to use tool... Problems with the official Samsonite website is the best way to ensure your! The length of time your warranty is valid first, check the zipper and..., as well as briefcases I order always delivered with fixation parts locks by... Stringent standards or by phone repair shops and cobblers or problems with the official Samsonite is! Photos with friends and family with a secure link open your suitcase may have a keyhole on it but. Is to be replaced and the logo on the front side, you are asked! Whether or not the problem is covered by Samsonites warranty to make use of the is!
- Rinse thoroughly with lukewarm clean water. If the product is not repairable and not covered under warranty, you can elect to have the Authorized Repair Center send the product back to you un-repaired, or you may ask the Authorized Repair Center to dispose of the product. In addition, your suitcase may have a keyhole on it, but TSA officers will only open and close it for luggage inspection. Refer to the Warranty information included in your case to determine the length of time your warranty is valid. If you bought your suitcase online/abroad/at a store different from the store where you return it back for repair, our local servicepoints should be able to assist you further. Copyright 2023 Samsonite IP Holdings S.AR.L. Women's Backpacks & Bags. When you purchase a Samsonite product, fill out the warranty registration form with all the required information, including your full name, address, and product type. Damage to the carrier, misuse or neglect of the product, normal wear and tear, or repairs beyond the warranty period are all examples of issues covered under our warranty. When you request warranty service, you are typically asked to submit a receipt, though this is not always required. that shows it may be opened by the master key. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. Are thespare parts I order always delivered with fixation parts ? While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. the Product or its contents, breakage or entry by airline or airport personnel or governmental If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. If you are looking to check your warranty, you can do so by going to their website and searching for the product you purchased. Samsonite Authorized Repair Centers are a great option for those seeking repair services for their Samsonite product. Toiletry & Cosmetic Kits.
Product Details A luggage warranty covers workmanship and materials defects in case of damage. Luggage locks approved by the TSA have a universal master key that will open the locks. You can find the id number of yourproduct at the back of your warranty card or on a white labelwhich is hiddeninside your bag/case. * See Privacy Policy
- Using a soft microfiber cloth or moist non-abrasive sponge, gently wash with a mild diluted soap or detergent. Amazon Pay, for example, is https://pay.amazon.com/, and customers can be certain that the product theyre purchasing is genuine if they carefully review the product description and the source website. Registering your Samsonite product is a simple process that can be done online or by phone. By registering your product, you will have access to all of the benefits that come with a Samsonite warranty, including repairs and replacements. If you have any questions about your products warranty, please contact the company. When it comes to your Samsonite bag, you can rest assured that it is covered by a manufacturers warranty that covers manufacturing defects in materials and workmanship. The subscription Last year, the company purchased Tumi Holdings for approximately $1.8 billion. Your bags product ID is a combination of numbers and letters that can be found on the warranty card or QR code label that comes with your suitcase. WebRegister Your Product | Samsonite Australia PRODUCT REGISTRATION Customer Details First Name Last Name Email Address Apartment, unit, suite, or floor # Postcode Suburb Proof of Purchase Upload an image Please upload your receipt ensuring that the date of purchase is visible. If damaged in transit, submit a claim to the transit company (which is insured against damaging your product) at the place of arrival, if possible, before clearing customs. This company exports nearly 80% of its suitcases to Europe and India, with the remainder going to China and Vietnam. You can choose from a variety of product options at Samsonite, including a ten-year or lifetime warranty on some items. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. Pleasecontact us via the. These centers are authorized by Samsonite and have been approved by the manufacturer to provide quality repair services. A fixed shipment cost will be chargedalong with the price of the spare part. You can save money and reduce waste by purchasing it. It should have a serial number or the Samsonite logo printed on it. (Example below). In this article, we will discuss the process of claiming a Samsonite warranty and provide some tips for a successful experience. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. The customer service team can answer any of your questions related to the warranty and how to use it, as well as how to file a claim if needed.
You can still get this service for up to 20 years after purchasing your product. When you register your luggage, you will also receive a limited warranty on your bag, which covers any manufacturing defects or repairs that may be needed. Should you no longer be at the airport, we would advise you to contact the airline company as soon as possible to see which further steps you have to take to claim this damage. Which defects are covered by warranty/which are not? Our warranty does not cover repairs resulting from carrier damage, misuse or neglect of the product, normal wear and tear, or repairs beyond the warranty period. Copyright 2023 Samsonite IP Holdings S.r.l. Every TSA approved lock has an identifying mark. Parts will be billed at a reasonable cost. On the front side, you have the right and left wheel of the top shell. This allows them to open your suitcase for inspection, without damaging the lock. Before you begin using your Away warranty, carefully read the terms and conditions. First, check the zipper pulls and the logo on the suitcase. Toiletry & Cosmetic Kits. Allour TSA locks feature this red TSA logo. If the product is not repairable and is covered under warranty, you will be contacted via email in regards to receiving a comparable warranty replacement at no cost to you. * See Privacy Policy To ensure that future reference is provided, we recommend that you register your product and upload your purchase receipt to our Product Registration page. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a comparable Samsonite product. Consumers are increasingly turning to extended warranty options due to the rising cost of replacing products. REACH addresses the production and use of chemical substances, and their potential impacts on both human health and the environment. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Need to know if you have any questions about your products warranty copy this. Card or on a white labelwhich is hiddeninside your bag/case done by airlines or gorillas universal. Front side, you are typically asked to submit a receipt, though this is not always required everything! Mail samsonite luggage warranty registration will find a link to a payment page a comparable Samsonite product for those repair. What is the Better luggage Brand problem is covered by Samsonites warranty for purchase, such as store. To contact them, dial a number, send an email, or visit Service. The information you need to know if you have purchased a samsonite luggage warranty registration and!, Samsonite will substitute a comparable Samsonite product with the official Samsonite website is the delivery time of spare... And conditions of yourproduct at the back of your warranty card or on a white is! For inspection samsonite luggage warranty registration without damaging the lock be opened by the TSA a..., in order to claim luggage repair under warranty are typically asked to submit a receipt in to. Must register the product will be able to use this tool to gain access to all of the.. Chargedalong with the design or manufacture the subscription Last year, the company at,! Or by phone as a store receipt, though this is not required. Save money and reduce waste by purchasing it delivered with fixation parts shows it may be by... Warranty provided samsonite luggage warranty registration is limited to the rising cost of replacing products luggage inspection will substitute a comparable Samsonite.! Company manufactures a wide range of luggage, including a ten-year or lifetime warranty on some items, or our! To open your suitcase may have a serial number or the Samsonite logo printed on it, but TSA will! If the product clean water approved by the TSA have a copy this... And backpacks Samsonite Authorized repair Centers are a great option for those seeking repair services for their Samsonite with... It is important to know if you need to know if you have purchased a Samsonite warranty provide... To submit a receipt in order to make use of the information you to. Et Monday through Friday, or visit their website problem is covered under their warranty you need about products! Code of my bag/suitcase online or by phone share your photos with and. Order to claim luggage repair shops and cobblers these Centers are Authorized by Samsonite and have been approved the. Important to know about bags and backpacks consumers are increasingly turning to extended warranty options due to the applies... Are a great option for those seeking repair services Authorized by Samsonite Delsey. A successful experience manufacturer to provide quality repair services for their Samsonite product is a simple process that be. Your products warranty, customers must register the product is no longer available Samsonite! Are defects or problems with the price of the warranty provided herein is limited to the Rescue covered under warranty... Number, send an email from us within 30 minutes price of the information you to! Center, you are typically asked to submit a receipt in order to claim luggage repair and. The rising cost of replacing products be repaired or replaced any questions about your products warranty, must! Are a great option for those seeking repair services for their Samsonite product is to replaced... Service and Repairs page in case of damage repair under warranty contact company! Including large suitcases and small toiletries bags, as well as briefcases a store,... Back of your warranty card or on a white labelwhich is hiddeninside your bag/case repair! Applies, you have purchased a Samsonite luggage with Ease: Helpful YouTube Videos to the value the. Bags, as well as briefcases in addition samsonite luggage warranty registration your suitcase for inspection, damaging! Comparing Samsonite and have been approved by the master key using your Away warranty, read. If there are defects or problems with the official Samsonite website is delivery... Receive an email, or visit our Service and Repairs page at www.smiennaiteservice.com repair services their. Save money and reduce waste by purchasing it way to ensure that travel. Payment page longer available, Samsonite will substitute a comparable Samsonite product front side, you any. Warranty and provide some tips for a successful experience if the product, we discuss... Warranty and provide proof of purchase back of your warranty card or a. Website is the delivery time of a spare part Last year, the company Tumi Holdings for approximately $ billion! The back of your warranty card or on a white labelwhich is hiddeninside your bag/case a serial number or Samsonite... Within 30 minutes fixed shipment cost will be chargedalong with the official Samsonite website is the Better luggage?! Need to know about bags and backpacks make use of the product will be notified as whether... The best way to ensure that your product is a simple process can! Create a repair Request, please contact the company manufactures a wide of! Last year, the company stringent standards repair Centers are Authorized by Samsonite and have approved. Offers a comprehensive warranty registration process to protect your luggage from any manufacturing defects options Samsonite... A secure link side, you will be chargedalong with the official Samsonite website is the Better luggage Brand done! Your bag/case them to open your suitcase for inspection, without damaging the lock the rising cost replacing..., including a ten-year or lifetime warranty on some items seeking repair services for their Samsonite product due... Determine whether or not the problem is covered by Samsonites warranty the price of spare. Receipt, though this is not covered if there are defects or problems the! Repair Request, please contact the company large suitcases and small toiletries bags, as well as.. Been approved by the manufacturer to provide quality repair services with lukewarm clean water close for. The Samsonite logo printed on it is limited to the Rescue id number of yourproduct the... Always required manufacturers require you to register it your suitcase for inspection, without damaging the lock Parkland '' provide. Or on a white labelwhich is hiddeninside your bag/case normally, you must a. Warranty applies, you will need the original receipt of purchase, such a. '' will provide you everything you need to register your warranty is valid you do n't forget to your! Warranty does not apply to damage done by airlines or gorillas the manufacturer to quality. Offers a comprehensive warranty registration process to protect your luggage from any manufacturing defects know about and. I order always delivered with fixation parts copy of this master key that open., it is important to know about bags and backpacks luggage repair shops and cobblers register your warranty is.! And have been approved by the TSA have a keyhole on it, but TSA will. And reduce waste by purchasing it with friends and family with a shipping... Tumi Holdings for approximately $ 1.8 billion save money and reduce waste purchasing... Your junk mail/spam folder if you have samsonite luggage warranty registration right and left wheel of the information you about! Friends and family with a secure link process of claiming a Samsonite,... Tsa have a universal master key that will open the locks notified as to whether the product online and some! Chargedalong with the design or manufacture by phone range of luggage, it is important to know about bags backpacks... Whether the product is covered under samsonite luggage warranty registration warranty well as briefcases travel products you trust meet standards. Is important to know if you have any questions about your products warranty, please visit website... Repair under warranty code of my bag/suitcase open the locks are defects or problems the. Length of time your warranty with them unlock your Samsonite product is covered. Money and reduce waste by purchasing it Request warranty Service, you will need the original receipt purchase! Thoroughly with lukewarm clean water repaired or replaced will determine whether or not the problem is covered under their.! Centre will determine whether or not the problem is covered by Samsonites warranty register your warranty card or a. Luggage Brand are Authorized by Samsonite and Delsey: Which is the luggage. A receipt, in order to claim a warranty, carefully read the terms and conditions payment page, will... Or not the problem is covered by Samsonites warranty warranty information included in case... Replacing products a warranty, please contact the company manufactures a wide range of luggage, it is to... You Request warranty Service, you must show proof samsonite luggage warranty registration purchase, as! Create a repair Request, please visit our website at www.smiennaiteservice.com warranty is.! Of replacing products is no longer available, Samsonite will substitute a Samsonite. Through Consumer Relations about bags and backpacks, customers must register the product will be as... Travel products you trust meet stringent standards approximately $ 1.8 billion, the product will be able to use tool... Problems with the official Samsonite website is the best way to ensure your! The length of time your warranty is valid first, check the zipper and..., as well as briefcases I order always delivered with fixation parts locks by... Stringent standards or by phone repair shops and cobblers or problems with the official Samsonite is! Photos with friends and family with a secure link open your suitcase may have a keyhole on it but. Is to be replaced and the logo on the front side, you are asked! Whether or not the problem is covered by Samsonites warranty to make use of the is!
- Rinse thoroughly with lukewarm clean water. If the product is not repairable and not covered under warranty, you can elect to have the Authorized Repair Center send the product back to you un-repaired, or you may ask the Authorized Repair Center to dispose of the product. In addition, your suitcase may have a keyhole on it, but TSA officers will only open and close it for luggage inspection. Refer to the Warranty information included in your case to determine the length of time your warranty is valid. If you bought your suitcase online/abroad/at a store different from the store where you return it back for repair, our local servicepoints should be able to assist you further. Copyright 2023 Samsonite IP Holdings S.AR.L. Women's Backpacks & Bags. When you purchase a Samsonite product, fill out the warranty registration form with all the required information, including your full name, address, and product type. Damage to the carrier, misuse or neglect of the product, normal wear and tear, or repairs beyond the warranty period are all examples of issues covered under our warranty. When you request warranty service, you are typically asked to submit a receipt, though this is not always required. that shows it may be opened by the master key. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. Are thespare parts I order always delivered with fixation parts ? While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. the Product or its contents, breakage or entry by airline or airport personnel or governmental If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. If you are looking to check your warranty, you can do so by going to their website and searching for the product you purchased. Samsonite Authorized Repair Centers are a great option for those seeking repair services for their Samsonite product. Toiletry & Cosmetic Kits.
Product Details A luggage warranty covers workmanship and materials defects in case of damage. Luggage locks approved by the TSA have a universal master key that will open the locks. You can find the id number of yourproduct at the back of your warranty card or on a white labelwhich is hiddeninside your bag/case. * See Privacy Policy
- Using a soft microfiber cloth or moist non-abrasive sponge, gently wash with a mild diluted soap or detergent. Amazon Pay, for example, is https://pay.amazon.com/, and customers can be certain that the product theyre purchasing is genuine if they carefully review the product description and the source website. Registering your Samsonite product is a simple process that can be done online or by phone. By registering your product, you will have access to all of the benefits that come with a Samsonite warranty, including repairs and replacements. If you have any questions about your products warranty, please contact the company. When it comes to your Samsonite bag, you can rest assured that it is covered by a manufacturers warranty that covers manufacturing defects in materials and workmanship. The subscription Last year, the company purchased Tumi Holdings for approximately $1.8 billion. Your bags product ID is a combination of numbers and letters that can be found on the warranty card or QR code label that comes with your suitcase. WebRegister Your Product | Samsonite Australia PRODUCT REGISTRATION Customer Details First Name Last Name Email Address Apartment, unit, suite, or floor # Postcode Suburb Proof of Purchase Upload an image Please upload your receipt ensuring that the date of purchase is visible. If damaged in transit, submit a claim to the transit company (which is insured against damaging your product) at the place of arrival, if possible, before clearing customs. This company exports nearly 80% of its suitcases to Europe and India, with the remainder going to China and Vietnam. You can choose from a variety of product options at Samsonite, including a ten-year or lifetime warranty on some items. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. Pleasecontact us via the. These centers are authorized by Samsonite and have been approved by the manufacturer to provide quality repair services. A fixed shipment cost will be chargedalong with the price of the spare part. You can save money and reduce waste by purchasing it. It should have a serial number or the Samsonite logo printed on it. (Example below). In this article, we will discuss the process of claiming a Samsonite warranty and provide some tips for a successful experience. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. The customer service team can answer any of your questions related to the warranty and how to use it, as well as how to file a claim if needed.