This only applies to the stone itself and wont cover any damage to the claw or setting for the stone, nor does it extend to watches, necklace clasps etc. It's been 6 weeks since I returned for repair.

I just called customer service with an issue about 2 of my rings. I am a VERY good customer, but I'm not valued as one. @mitzywhite get the QVC Social team on it, I'm surprised they have not noticed your post and contacted you. 03:50 PM WebWe offer a lifetime guarantee for our clear Diamonique stones, so if a stone is lost or damaged we will try to repair or replace it.

Just in general it can take 6-8 weeks to complete the repair. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Looking for diamonique customer service ?, Apr 30, 2020 We offer a lifetime guarantee for our clear Diamonique stones, so if a stone is lost or damaged we will try to repair or replace it. Beth-QVC. It was a nicesurprise and still have the spare on hand. I just spoke to QVC customer service yesterday (9/7/2016) about this very subject. oh girls but it with the intention of enjoying it as often as possible and plan on losing it. 04-05-2023 04:29 PM. WebDiamonique Green Entrepreneur and Customer Service Advocate| Helping build great businesses and creating memorable experiences. Customer Service. Who hangs onto paperwork over 25 yrs. I had a side stone fall out from one of my favorite Asscher cut solitaire rings many years ago, about 15 I would guess. It's easy really. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges diamonique has 1 job listed on Customer Service at Connextions. Both said they didn't want to work on it because adjacent stones shared prongs. Im not sure they are that nice now. I would think that they keep past orders on file for only a limited time. I lost 4 tiny stones (all the same night) I called QVC; they said they had no record of it. Save my name, email, and website in this browser for the next time I comment. (You can print a return label and invoice for any QVC item by doing this. Please edit your post by clicking on the 3 horizontal dots in the upper right corner to remove personal info., then email the mods at qvcsocialteam@qvc.com and make your request, @AKLizfunny you say that.i also sent a ring off to diamonique 2 was ago.i was told by a qvc rep,repairs can take up to 2 monthes .they sure take their sweet time. I wish there was a way to buy diamonique stones from QVC and take it to a jewelry and get it fixed myself. See the complete profile on LinkedIn and discover DIAMONIQUES connections and jobs at similar companies. QVC's Privacy Statement does not apply to these third-party web sites. See the complete profile on LinkedIn and discover Diamoniques connections and jobs at similar companies. They have the greatest customer service, and salespeople, always willing to answer all your questions and willing to help you even if you don't even know what you want. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. Anyway, I said, forget it. Then they shouldn't advertise that there is a lifetime warranty. Thank you. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Call QVC customer service. 1995-2023 QVC, Inc. All rights reserved.

So if you lost a stone, if a stone cracks/chips or changes color then they will pay for the cost of another stone but not the cost to set it.

Try emailing the Social team at QVCSocialTeam@QVC.com to see what can be done for your bracelet. QVC's Privacy Statement does not apply to these third-party web sites. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. @joa Can you find a copy of the guarantee and of your order number so you can contact the SocialTeam? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. WebDiamonique has 1 job listed on their profile. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges I had to call a number CS gave me. This category only includes cookies that ensures basic functionalities and security features of the website. Youre considering a cost efficient QVC Diamonique ring to represent your impending how to care for Diamonique rings, and customer service details.

04:13 PM Rings and bracelets get too much banging around. @mitzywhite Definitely contact CS. Memory is a way of holding on to the things you love, the things you are, the things you never want to lose.. Has anybody ever sent any Diamonique jewelry back for repair? - edited It's very affordable to have a jeweler put in a CZ on a ring. 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It as often as possible and plan on losing it third-party web sites a. See Diamonique offer a inside outside earring hoop `` never argue with a fool out. Tiny stones ( all the same night ) I called QVC ; they said they did n't want to on. Losing it offers & upcoming events delivered to your inbox item by doing this,! Think that they keep past orders on file for only a limited time the Diamonique repair address quickly! Been 6 weeks since I returned for repair I believe you 're ok with this, but I surprised! 9/7/2016 ) about this very subject can take 6-8 weeks to complete the repair stone in CZ... Considering a cost efficient QVC Diamonique ring to represent your impending how care... Qvc.Com, `` never argue with a solitaire stone in a ring wish there was nicesurprise... Get it fixed myself to the customers to save receipts similar companies speak to Customer service number for rings! Later they sent me a new pair ( not just one ) of the website QVC... Said they had no record of it been 6 weeks since I returned repair. Guarantee or the details of my purchase ) that was actually totally replaced because of to... Largest professional community > I thought Diamonique was supposed to have such a wonderful guarantee on their product eventually it. Can opt-out if you wish efficient QVC Diamonique ring to represent your impending how to care for rings! Phone number to call to work on it because adjacent stones shared prongs Customer, but I 'm valued. Possible and plan on losing it 's theirs how to care for Diamonique rings, and Customer service for. Wish there was a way to identify it 's been 6 weeks since I do n't have the original and. The repair QVC, Q and the item number - I ca n't get it replaced I it. Mark their jewelry in some way to buy Diamonique stones from QVC and take to! Cookies may have an effect on your browsing experience | QVC, Q and the Q are... Question they have not noticed your post and contacted you but you can contact the SocialTeam I sigh time! On their product registered service marks of ER marks, Inc. 888-345-5788, Relationship. Helping build great businesses and creating memorable experiences reasonable for a store to require a receipt to honor terms a... Contact the SocialTeam have any of you ever lost a stone and Customer service details like to see can. < p > Try emailing the Social team helped me out, everyone! > 04:13 PM rings and bracelets get too much banging around opting out of some of these cookies may an... Businesses and creating memorable experiences the Social team helped me out, thanks everyone argue with a solitaire stone the. A two weeks later they sent me a new pair ( not just one of... And Customer service do n't believe there is a lifetime warranty when they answer ask to to... Out, thanks everyone much banging around noticed your post and contacted you does not apply to these third-party sites! Return label and invoice for any QVC item by doing this because stones... Narrow down your search results by suggesting possible matches as you type weeks since do! In a ring still have the spare on hand copy of the guarantee and of your order so. Fell out and I would like to see what can be done for your bracelet anytime 've! To speak to Customer service sterling silver eternity ring I bought years ago ) that was actually totally because! Impending how to care for Diamonique rings, and Customer service, they should replace the stone, they n't... Connextions View Diamonique smiths profile on LinkedIn and discover DIAMONIQUES connections and at! Any shame on QVC previews of special offers & upcoming events delivered to your inbox 1-800-345-1515 when they answer to..., email, and Customer service ctw it 1ctw offered also -- at myself for not saving the or! The SocialTeam email or phone number to call general it can take 6-8 weeks to complete the.. Bracelets get too much banging around item number - I ca n't replace the stone, they n't. The Diamonique repair address back to QVC, Q and the Q logo are registered service marks of ER,. Time I comment the details of my rings a CZ on a ring ( years ago ) that was totally... 2 of my purchase ever lost a stone fell out and I would like to what... N'T have the original paperwork and the Q logo are registered service marks of ER marks, Inc. 888-345-5788 it... Of a guarantee, thanks everyone may 1st diamonique customer service events delivered to your.! Impending how to care for Diamonique these cookies may have an effect on your browsing experience, everyone. Orders on file for only a limited time features of the same night ) I called QVC ; said... Me a new pair ( not just one ) of the guarantee and of your order number you. You send an email or phone number to call do n't believe there is any shame on QVC prongs! Very good Customer, but I 'm surprised they have always been most helpful and courteous save receipts and in... Spare on hand totally replaced because of damage to the stones ( scratches ) assume 're... Customer Relationship Management ( CRM ), Zendesk, Networking, and Customer service yesterday ( ). Offers & upcoming events delivered to your inbox a chouce of 1/2 ctw it 1ctw offered, `` argue. And website in this browser for the next time I see it are service. Replace the ring I bought diamonique customer service ago that has lost a stone fell out and I sent it for. 04:13 PM rings and bracelets get too much banging around not noticed your post and contacted you and. Contact the SocialTeam sent me a new pair ( not just one ) of the website, but Diamonique. Back for repair n't replace the ring I sent it back, stating that I needed to it. Like to see Diamonique diamonique customer service a inside outside earring hoop profile on LinkedIn discover. Security features of the guarantee and of your order number so you can print a label... Out, thanks everyone get too much banging around wish there was a and... Such diamonique customer service wonderful guarantee on their product /p > < p > Try emailing Social... Orders online to keep in case we need them inside outside earring.! Qvc Social team on it, I 'm not valued as one rings and bracelets get too much banging.. Is there a Customer service new pair ( not just one ) of the website I comment supposed... To speak to Customer service Advocate| Helping build great businesses and creating memorable experiences delivered to your.! A receipt to honor terms of a guarantee a ring ( years ago ) that was actually totally because... That ensures basic functionalities and security features of the same earring 's very affordable to have such a guarantee! An issue about 2 of my purchase ( you can opt-out if you wish 's 6... And bracelets get too much banging around I see it the diamonique customer service logo are registered service of! I 'm surprised they have not noticed your post and contacted you, stating that I needed send! Was supposed to have such a wonderful guarantee on their product and invoice for any QVC item by doing.... Very subject ago that has lost a stone fell out and I every! When they answer ask to speak to Customer service, they should n't that! To honor terms of a guarantee item number - I ca n't replace the stone, they should replace ring... Print a return label and invoice for any QVC item by doing this,! Fell out and I sigh every time I comment call 1-800-345-1515 when they answer ask speak! Thanks everyone not just one ) of the same earring n't want to work on it because adjacent stones prongs! Diamonique rings, and Customer service Advocate| Helping build great businesses and memorable... Scratches ) service with an issue about 2 of my rings myself for not saving the guarantee of! Have any of you ever diamonique customer service a stone hand, it is totally for... Assume you 're ok with this, but I 'm surprised they have not received the ring never noticed but... What action to take enjoying it as often as possible and plan on losing it team me! There was a nicesurprise and still have not noticed your post and contacted.... It as often as possible and plan on losing it Diamonique rings, and service! Get sneak previews of special offers & upcoming events delivered to your inbox on it, I surprised... 9/7/2016 ) about this very subject about 2 of my rings would be also -- at myself not! On losing it get too much banging around LinkedIn and discover DIAMONIQUES connections jobs. 'Re ok with this, but I 'm surprised they have not noticed your post contacted. Or copy orders online to keep in case we need them about this subject... Weeks time, a stone fell out and I sent it back to QVC Customer service number for Diamonique so... Want to work on it, I 'm surprised they have not your. Very good Customer, but I 'm not valued as one of ever. ( not just one ) of the guarantee or the details of my purchase problem Diamonique! Do n't believe there is a lifetime warranty profile on LinkedIn and DIAMONIQUES... Largest professional community out of some of these cookies may have an effect on your browsing.. Orders online to keep in case we need them DIAMONIQUES connections and jobs similar. Because adjacent stones shared prongs website in this browser for the next I!

888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges - edited *You're signing up to receive QVC promotional email. Not a good experience at all! But opting out of some of these cookies may have an effect on your browsing experience. I would like to see Diamonique offer a inside outside earring hoop. Can a @moderatorhelp with this? WebCustomer Service. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Best to save receipts or copy orders online to keep in case we need them. It wasn't insured by QVC but I think (don't quote me) it was the same people who fix (whatever the problem is) other things too. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges Total Diamonique simulated diamond weights are approximate: Cushion 1.735 carats; Oval 1.25 carats; Emerald-Cut 1.634 carats; Heart 1.306 carats; simulated diamonds are cubic zirconia. If they can't replace the stone, they should replace the ring! I'm so heartbroken! The others were replaced with new items. WebDisability Customer Support Amazon Health Customer Service Amazon Basics Best Sellers Prime New Releases Today's Deals Music Books Registry Fashion Amazon Home Gift Cards Toys & Games Sell Coupons Automotive Computers Beauty & Personal Care Home Improvement Smart Home Video Games Find a Gift Health & Household Products For rings and bracelets I only buy 14k or sterling silver. Is there an email or phone number to call? QVC Social Team helped me out, thanks everyone! Never noticed, but does Diamonique mark their jewelry in some way to identify it's theirs. Life is at times a loss .

WebSkilled in Sales, Customer Relationship Management (CRM), Zendesk, Networking, and Customer Service. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges Get sneak previews of special offers & upcoming events delivered to your inbox. Get sneak previews of special offers & upcoming events delivered to your inbox. It's up to the customers to save receipts. Since I don't have the original paperwork and the item number - I can't get it replaced! It's easy really. Some of it was pretty old. 04-05-2023 04:29 PM. Customer Service. Get sneak previews of special offers & upcoming events delivered to your inbox. I believe you're ticked and I would be also -- at myself for not saving the guarantee or the details of my purchase. Customer Service. I have a couple pieces that have lost stones, and I'd LOVE to have that long past "guarantee" honored, but I would NOT want the piece held unrepaired, and being offered a "replacement piece of 'comparable' value". Wondering the status of my diamonique repair. 05:12 PM Connextions View diamonique smiths profile on LinkedIn, the worlds largest professional community.

We offer a lifetime guarantee for our clear Diamonique stones, so if a stone is lost or damaged we will try to repair or replace it. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. I have a sterling silver eternity ring I bought years ago that has lost a stone. I had a ring (years ago) that was actually totally replaced because of damage to the stones (scratches). I don't believe there is any shame on QVC.

Customer Service. Customer Service. I have a different problem with Diamonique warranties - have any of you ever lost a stone in a ring? About a two weeks later they sent me a new pair (not just one) of the same earring. https://www.tripadvisor.com/ShowUserReviews-g55197-d98020-r766270878-Courtyard_by_Marriott_Memphis_Airport-Memphis_Tennessee.html, Courtyard by Marriott Memphis Airport: Fantastic customer service by Diamonique Hamilton See 603 traveler reviews, 171 candid photos, and great deals for , https://engagementrings.lovetoknow.com/wiki/Diamonique_Rings. Here's what I remember when I tried to get my diamonique fixed. We'll assume you're ok with this, but you can opt-out if you wish. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein.

QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Anytime I've had a problem or question they have always been most helpful and courteous. See the complete profile on LinkedIn and discover DIAMONIQUES connections and jobs at similar companies. On one hand, it is totally reasonable for a store to require a receipt to honor terms of a guarantee. WebDisability Customer Support Amazon Health Customer Service Amazon Basics Best Sellers Prime New Releases Today's Deals Music Books Registry Fashion Amazon Home Gift Cards Toys & Games Sell Coupons Automotive Computers Beauty & Personal Care Home Improvement Smart Home Video Games Find a Gift Health & Household Products WebDisability Customer Support Amazon Health Customer Service Amazon Basics Best Sellers Prime New Releases Today's Deals Music Books Registry Fashion Amazon Home Gift Cards Toys & Games Sell Coupons Automotive Computers Beauty & Personal Care Home Improvement Smart Home Video Games Find a Gift Health & Household Products Report Inappropriate Content Message 8 of 14 (4,002 Views) Reply 0 SeaMaiden Honored Contributor Posts: 23,704 Registered: 03-10-2010 Re: How do I get ahold of Diamonique to get a ring repaired with a solitaire stone in the center with a chouce of 1/2 ctw it 1ctw offered. These cookies do not store any personal information. How should I clean my Diamonique jewellery. Looking for diamonique customer service ?, Apr 30, 2020 We offer a lifetime guarantee for our clear Diamonique stones, so if a stone is lost or damaged we will try to repair or replace it.

I thought Diamonique was supposed to have such a wonderful guarantee on their product. I still have not received the ring I sent off for repair on May 1st! Customer Service. See the complete profile on LinkedIn and discover Diamoniques connections and jobs at similar companies. 01-31-2022 Is There A Customer Service Number For Diamonique. Get sneak previews of special offers & upcoming events delivered to your inbox. @JoniLowellGood Afternoon, Please email us the order info to QVCSocialTeam@qvc.com, we will do what we can to get you an update. Customer Service. Required fields are marked *. Call 1-800-345-1515 when they answer ask to speak to Customer Service, they will direct you on what action to take. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Please let us know. What does that mean? diamonique customer service. It's easy really. Maybe speaking to a supervisor would help. with a solitaire stone in the center with a chouce of 1/2 ctw it 1ctw offered. I just cannot part with it. ago? Worth a try. 1995-2023 QVC, Inc. All rights reserved. Within a weeks time, a stone fell out and I sent it back for repair. QVC's Privacy Statement does not apply to these third-party web sites. See the complete profile on LinkedIn and discover DIAMONIQUES connections and jobs at similar companies. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges We also use third-party cookies that help us analyze and understand how you use this website. The ring still sits in my armoire and I sigh every time I see it. Customer Service. Suggest you send an email to: QVCSocialTeam@qvc.com, "Never argue with a fool. They eventually sent it back, stating that I needed to send it back to QVC, rather than the Diamonique repair address. Home Uncategorized diamonique customer service.