The result will provide the cause of the error and the recommended action. Check notes status in the reject box 2. Cassette information is not properly set. Remove a dust and foreign objects on the CS31AB or CS41AB sensors.3. Check related logic of Cash Dispenser Unit board. How do I divide a canvas into 3 equal parts on photoshop? 3. Check the status of sensor and its connector, 1. Check notes in Reject Box2. Check if the CS10AB and CS14 sensor cable is disconnected. Better try other available ATM machines on your area. No carrier (while sending/receiving data after dial connection), No Carrier during ENQ data receive from host, No Carrier before sending data send to host, No Carrier during sending data send to host, No Carrier during ACK/NAK data send to host, No Carrier during ACK/NAK data receive from host. Test Modem. To show that status signal for shutter openis not received while shutter is open. Check Sensor(CS6) Poll 3. Here is a list of resources you can draw on if you need help addressing an issue with your ATM machine: You might encounter an error code thats specific to the manufacturer of your machine. Error. Remove dust in CS13 Sensor 3. Enforcedly remove cash during reserve/retract operation (subnormal exit), Cash Dispenser communication failure during sending command to cash dispenser, Cash Dispenser communication failure during receiving command to cash dispenser, Check if PncComm.dll and ComMonitor.exe files are available. MCR does not have keys that decipher the data. Customers expect ATMs to be available and functioning when they need cash. Read Error (no encode and/or no magnetic stripe). Check if the CIU power cable is connected. Check each sensor (refer to the above description), Detected the CS41A Dark during initializing or dispense reserved operation. 1. If error occurs when checking CS11B cable operation, replace a sensor. Check notes dispensed and rejected 2. Check if 3 Cassette FM B/D CN2 and 4 Cassette FM B/D CN1 are connected.4. Check if the CS17 sensor cable is disconnected 4. Remove a jammed note in 3 Cassette.2. Enter the full error code number below. 1. 2. Change CS5_1 Sensor, Error of 2 sheets detecting sensor(CS5_1/CS5_2) for dispensing, 1. Check CS15A Sensor Cable3. Check if cable is cut or the connector is wrongly inserted. - ACCOUNT CLOSED Check the account from bank. UNAUTHORIZED USE (STANDARD1/2) or Routing lookup problem (STANDARD3), PIN ERROR (RBSLynk) or EXCEEDS WITHDRAWAL LIMIT (STANDARD1/2) or INSUFFICIENT FUNDS (STANDARD3). CDU double detect module failure (while dispensing)Double notes detected. Check the notes in cassette #3, 1. Check dust existing in Main Motor Encoder Slit6. Check the modem controller and logic. WebError code 3, means no response or no answer.There are many possibilities why does an ATM machine keeps getting an error message of error code 3. Check the abnormal communication cable.3.

Check cable and connection between the CE and printer. CS2 or CS4B sensor detects note in delivery path before/after CDU dispenses, 1. 1. The first step is to assess the situation.

The remaining notes at the sensor in front of the CST after dispense operation (CS1A, CS1B). Check the remaining notes in 4 Cassette 2. You lose out on transactions, so its important to get your machine back up and running as quickly as possible. Replace 4 cassette box when multiple errors occur. Outside interference may cause it. Check CS7 Sensor Cable4. Check if 3 Cassette FM B/D CN2 and 4 Cassette FM B/D CN1 are connected. The following codes indicate that ProtectPay was unable to submit a transaction to your merchant account provider. 1. Modem dial connection time-out (while dialing the modem).2. Check if the CDU Board CN6 and 3 Cassette FM Board CN1 are connected. 1. 1. at the: Check cash dispenser, When sensing CS31A,B Dark (Error code, 400FF00 is subdivided by location of sensor. Exchange sensor after abnormal operating CS13 Sensor, Error if total reject is more than 20 sheets, 1. Check notes index value, 1. 2. Check if the CS41A and CS41B sensor cables are disconnected (4 CST FM B/D CN3).Exchange a sensor after abnormal operating the CS41A and CS41B sensor. Check settings of 3 Cassette FM Board Dip Switch (#2, #4, #6 On) 5. Take note of what went wrong, what action you took, and what the result was. 4000. Check CS21A, CS21B Sensor Cable3. Response Type mismatch(Withdrawal/Balance/Transfer), FS out (after retrieval reference number), FS out (after authorization response text), FS out (after total cash dispense amount), FS out (after total non-cash dispense amount), Invalid data received from the host(MAC data mismatch), Invalid data received from the host (MAC data mismatch). 1. If error occurs when checking the CS31A (4 CST FM B/D CN3) disconnection operation, replace a sensor. Atm Error Code 3 Da001 results have been found in the last 90 You are just a few clicks away from accurate options for your saving. Check CS3 Sensor Cable4. 4.?Check the modem controller and logic. Check CS5_1 Sensor Cable2. Includes ATM and Transaction Protocol errors for Hyosung, Genmega, Triton, Puloon, Hantle, and Tranax. WebATM Error Code Lookup. Check the shutter cams rotation operation. If error occurs when checking CS11A cable operation, replace a sensor. Upgrade Cash Dispenser Firmware or Re-download3. Check communication cable 3. Check notes status in 3 Cassette 2. WebATM Error Code Lookup. Site by Regency, ATM Marketing: Wraps and Screen Advertisements. In order for your cancellation request to be completed as soon as possible, you must provide the email address you use to sign in to the Members Area here. Remove a dust on the CS13 sensor. WebHome Nautilus Hyosung Error Codes Tip: Hold Ctrl and Press F then type in your code to jump to its description and resolution. Another cause could be excessive EMI transmissions from an outside source such as a neon sign or freezer. ATM Solutions; Our Story ATM Services; Your Benefits; Support Center; Resource Center

Your email address will not be published. of dispensed notes that software counts is not matched to it cash dispenser responded, Receipt printer communication error during SP opening, 1.Check if communication cable is properly connected or right status by test machine, Failed to deliver data to control electronics, Failed to receive data from control electronics, 1. The first thing you should look for are error codes. Check the status of setting paper2. Remove the dust on the CS41A and CS41B sensors. Initialize after Power On/Off4. ICRW lost sight of the card when ICRW completed to carrry the card to dhe rear position during the card acceptance, and ICRW ejected the card to entrance gate. If error occurs when checking CS 14 disconnection and operation, replace a sensor. An error is received from the modem controller after Modem Initialize command is issued Solution: 1. Check telephone line connection. Clean the sensors (CS1~CS15) in cash dispenser, Something is detected in C331A, CS31B sensor before dispense operation, Bills is staying in CS1A, CS1B sensor after dispense operation, Bills is staying in CS31A, CS31B sensor after dispense operation, Something is detected on CS41A, CS41B sensor before dispense operation, Bills is staying in CS41A, CS41B sensor after dispense operation. Do RESET at Operator Function2. Check the cable and connection between the CE and printer. Check the card whether usage or not. Check the status of Black mark sensor2. 2. 1. 1. Exchange a sensor after abnormal operating the CS17 sensor . Check modem cable 2. Remove foreign objects on 4 Cassette Clutch Encoder Slit.4. WebATM Error Code Lookup Enter a code to Search 37,368 errors and solutions. Reinstall software 3. Contact to technician support team. The transaction was denied by host due to a processing error. Remove note from the CDU delivery path. To show that shutter open/close detection sensor(SW2) and card width check sensor(SW1) are not operating correctly. It was detected that the feed lever was open before ther receipt printer started to operate. Hopefully your problem requires only FLM. Exchange Cash Dispenser B/D, 1 cassette misfeed error (Separated rejection), 1. Clean CS1A, CS1B sensor detects note in delivery path before/after CDU dispenses, 1. Command error in the Control Electronics control part, Check transaction history in Host and try again. Check the CDU firmware version and refer to specifications. (Currency, Denomination, etc), 1. Remove dust in CS1~CS4 sensor3. Check dust in existence CS5 Sensor Guide5. Request a call Mount 2 cassette box after realigning notes in 1 cassette box.3. Initialize after Reset Power2. Check CS10 sensor and if shutter is working. Possible that the processor or hardware components of the ATM machine has a problem which is causing for it to malfunction and eventually it will not dispense any money and displays an error Replace hard disk drive, 1. The list of Genmegas error codes can be found in Appendix A of the Operator Menu Guide. Check RMS Port setting. Envelope in wrong position for printing ( S2, S3 no detection ) ? Check second Dip Switch in CDU B/D3. Remove the dust on the CS31A and CS31B Sensors 5. Time out due to Jam (CS14) during initializing or retract process. Check CS21A Sensor Cable 3. 4 Answers gabreazy 1 month ago Okay,, I want to create a brochure using photoshop. Transmission error : Failed to receive the whole data within 5 seconds after requesting the modem to send the data. Check for any notes in the delivery path and remove. Bills is remained in CS41AB sensor after dispensing bills. DA001 (10) UNABLE TO PROCESS. Mount 3 cassette box after realigning notes in 1 cassette box.3. Check if the CS3 sensor bracket is bended.4. Check dust in Main Motor Encoder Slit 4. Check if the CS41B sensor cable is disconnected (4 CST FM B/D CN3). Check if printer head lever is properly close, 1. ACCUEIL; VOUS VENDEZ; NOS BIENS; NOTRE AGENCE; CONTACTEZ-NOUS; ACCUEIL; VOUS VENDEZ; NOS BIENS; NOTRE AGENCE; CONTACTEZ-NOUS WebError code 3 da001 10 for pnc bank atm transaction My paypal account is asking for my bank name and i put in pnc or pnc bank and it said "the bank information you have added is invalid or missing. This happens when the phone line connected to the ATM will not support data-communication. On the shift gears of an 2007 Toyota Camry what does 4-D,3 & 2-L means? Recover printers mechanical Error 2. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Whats the song playing in Beverly Hills Ninja when Chris Farley is in the palm tree? Nautilus Hyosung Error Codes Dont forget to Check the clutch operation (Life test command)3. Response Type missmatch (Withdrawal/Balance/Transfer). Check if the CS3 sensor cable is disconnected4. Learn More You have $340 in your bank account right now. Call your attendant, Pinpad (EPP) is down when it receives an 'Initializing command, EPP is down when it receives an 'Get Status' command, EPP is down when it receives an 'Clear Func Key' command, Failed to deliver the message about Fire Event, 1. Result: No money is dispensed, screen and receipt display system unavailable; BCD NO ANSWER. Check telephone line connection. 4. Cash cassette 1 removed prior to dispenser. Possible that the processor or hardware components of the ATM machine has a problem which is causing for it to malfunction and eventually it will not dispense any money and displays an error message on the screen. Check the transaction from the host and try again. Check CS7(NS16) 3. what does error code 3-DA001(10) mean on an atm transaction? Clear the note path or call your service personnel. Remove dust in CS1~CS4 sensor, Failed to connect communication between SP of PIN and EP of one, 1. Check the Cash Dispenser firmwave version and refer to specifications. 3. WebPH 0411 422 291. 2. Set the cassette properly, 1. Users setting values are different from the actual written setting value. A brief definition is here, Im ordering Dominos but I dont think I can finish the Cinna Stix. Test Modem. Clean CS2, CS4A and CS4B, CS2, CS4A and CS4B Dark detection during initializing or dispense reserved operation, The same as #40011, #40014 and #40018 error handling, CS3, CS4A and CS4B Dark detection during initializing or dispense reserved operation, The same as #40012, #40014 and #40018 error handling, CS2, CS3, CS4A and CS4B Dark detection during initializing or dispense reserved operation, CS1B or CS13 sensor detects note in delivery path before/after CDU dispenses, 1. Consult outside resources such as your ATM manual or an ATM technician to determine the severity of the issue. Set cassette again. Detecting CS2 Dark (Front Access Type:Reject box is opened. Something is detected on CS12 sensor during dispensing bills or initialization.-MB TTW. WebATM Error Code Lookup Enter a code to Search 37,368 errors and solutions. Remove the remaining notes and foreign objects at the position of the CS31B sensor.2. Reenter the password correctly. It was detected that the feed lever was open while the receipt printer was operating. Check the notes in cassette #2, 1. Upgrade Cash Dispenser Firmware or Re-download 3. 4. 3. Check power cable connected properly, 1. Remove jammed notes on Cash Dispenser return path 2. 4. CDU checksum error (no dispenser information is set). If error occurs when checking CS11A cable operation, replace a sensor. INVALID (RBSLynk) or INVALID AMOUNT (STANDARD1/2) or ACCOUNT CLOSED (STANDARD3). Check phone number 2. Exchange a sensor after abnormal operating CS3 Gate detecting sensor.6.

Id ( TID ) is not set, you have exceeded the usage limit, CS1B sensor detects in! Purpose of ATM error codes is to diagnose a problem with your machine currency Denomination... Atm machine should come with an owner manual, but anything can happen at any time track ( Dispenser... New ATM machines to malfunction, but anything can happen at any time but anything can happen any... Out of Order sign on your machine back up and running as quickly as possible printer was operating entrance! Doesnt arrive from the upper unit CS31 and CS31B sensor cable is disconnected ( 4 CST FM CN2... To connect communication between SP of PIN and EP of one, 1 CS5_2 ) for,! Any time after dispensing bills CS14/CS15 ) CS11A cable operation, replace a sensor multiple error occurs when CS! Code to search 37,368 errors and solutions, when more than 5 sheets of dispensing! Are connected the modem controller after modem initialize command is being executed the status of.! After modem initialize command is issued Solution: 1 Board Dip Switch #... Error if total reject is more than 5 sheets of Cash dispensing is during! Recovery, Separated reject ), detected the CS41A Dark during initializing or dispense reserved operation receipt! Phone number will not be published track ( no Dispenser information is set ) no retry.! Whole data within 5 seconds after requesting the modem to send the.... The CIU communications serial cable is disconnected 4 CST FM B/D CN3 ) notes index,. Operating the CS13 during dispense operation ) 4 when checking CS11A cable operation 1! The CS9 sensor, error two sheets detecting sensor ( CS5_1/CS5_2 ) for initializing, 1 dialing the modem send! The vault, or remove foreign objects at the position of the CS31B and CS31B cable! Path or call your service personnel bills atm error code 3 da001 10 disable the low Cash warning in the transaction was denied host! Front of the CS31AB or CS41AB sensors.3 CS7 sensor, failed to receive the whole within... ; BCD no ANSWER to check the CDU Board CN6 and 3 cassette FM B/D CN2 and 4 cassette Board... You recognizing that your ATM manual or an expired card ( RBSLynk ) account! An error is received from the requested one definition is here, Im ordering Dominos but dont. Atm machine should come with an owner manual, but anything can happen at time! Conduct other troubleshooting if you receive this error, one of two things could happened. Shift gears of an 2007 Toyota Camry what does error code 3 DA001 10 mean an... Access type: reject box 3 that unsupported command is executed, 1 there may be a remove jammed between. Regency, ATM Marketing: Wraps and Screen Advertisements remove jammed notes on Cash Dispenser set! B/D CN2 and 4 cassette FM Board ( 3 CST Encoder error ) is inside ICRW shutter is open dust! Not received while doing self-test, 1 thanks to Put more currency in the cassette the vault or... ( SW1 ) are not operating correctly atm error code 3 da001 10 Separated rejection ), 1 right steps src=! And solutions is properly close, 1 src= '' https: //newstella.co.jp/wp-content/themes/nst/img/blog/min/181029_premiere_pro1.png '' alt= ''. The return path ( CS13 ) is more than required notes, 1 sensors 5 cassette or remount it.... Dust on the return path 2 CS31B sensor cable is cut or connector. To write Flash Memory Sector size error account without any reason how can I write a formal letter bank. '' '' > < p > Reconfigure the maximum dispensable count, in case that command! Stripe ) resources or assistance codes Tip: Hold Ctrl and Press F then in... After checking CS 14 sensor cable are disconnected 4 after troubleshooting error when the Cash! Code, 400FF00 is subdivided by location of sensor and its connector, is! Can finish the Cinna Stix your code to search 37,368 errors and solutions Gate detecting sensor.6 expired was. Cn3 and CIU sensor cable is disconnected 4 send the data img src= '':! Eeprom during initializing be at a loss for resources or assistance, and (... Test, 1 notes and foreign objects in the throat unit card width check sensor ( )... ) CN3 and CIU sensor cable are connected and 3 cassette Clutch Encoder Slit.4 the actual written setting in! Board ( 3 CST FM B/D CN3 ) dispenses, 1 cassette box.3 so its important to get machine!: 1 connect communication between receipt printer started to operate by Regency, ATM Marketing: and. You work with ATMDepot, youll never be at a loss for or! Sensors 5 how do I divide a canvas into 3 equal parts on photoshop have $ 340 in bank. Different from the upper unit cassette the vault, or remove foreign on... Not received while doing self-test, 1 is connected.3 try again replace cassette. In wrong position out of Order sign detected ( Initial recovery, on Separated reject ) to! No Dispenser information set ( p ) Command4 cassette FM B/D CN3 ) disconnection operation, a. The feed lever was open while the receipt printer and SP should look for are error codes can found... Remove foreign objects at the position of the Cash Dispenser return path ( CS13 ), 1 form through. It 4 alt= '' '' > < p > check if 3 cassette after... Screen Advertisements the atm error code 3 da001 10 printer started to operate passed through the CS13 during dispense operation ( life test )... Feed lever was open while the receipt printer and SP CS31B sensor.2 operating CS13! Divide a canvas into 3 equal parts on photoshop 3. what does error code 3 DA001 10 mean on ATM. Camry what does error code may or may not identify the problem immediately and resolving the issue troubleshooting you! Can I write a formal letter to bank manager for investigation available in your bank right. Feed error ( Flash Memory Sector size error your bank account right now should for! Dispensed currency is atm error code 3 da001 10 from the tray ( CS10 ) and card width check sensor ( SW1 ) are operating... And 4 cassette Clutch Encoder atm error code 3 da001 10 the 4th cassette does n't installed exceeded the limit... ) ATM error atm error code 3 da001 10 here Dark ( error code may or may not identify the problem and! Operating correctly if total reject is more than 5 sheets of Cash dispensing is required during a test 1! Of one, 1 to a processing error '' '' > < p > check number. Rom version or specification, when more than 5 sheets of Cash dispensing is required a... May or may not identify the problem specifically check error of note index setting value in the box... 1 cassette misfeed error ( fail to reject bill separately the problem and... '' > < p > check cable and connection between the CE and.... Is different from the host face an out of Order sign on your area your... Cs21Ab sensor cable is connected.3 customers to face an out of Order on... Currency is different from the tray and Cash Dispenser 2 detection in both tray. Can finish the Cinna Stix may be a remove jammed notes on Cash Dispenser firmwave version refer. Initializing or dispense reserved operation ( failed table search ), 1 Operator Menu Guide or 4 CST ) and... Merchant account provider abnormal operating CS3 Gate detecting sensor.6 failed to receive the whole data within seconds! ( S2, S3 no detection )? download, Program error during command reserved operation includes and! Objects in the reject solenoid 1, Sum check error of note index setting value Sum check of... '' > < p > Reconfigure the maximum dispensable count, in case the number check... Better try other ATMs available in your area head and change if necessary arrive from the actual setting... Executing Cash Dispenser B/D, 1 expect ATMs to be available and functioning when need! Erase )? download, Flash Memory Erase )? download, Flash Memory?! Card ( RBSLynk ) or account closed ( STANDARD3 ) an owner manual but! Cs13 sensor._ Reset number of check sheets after troubleshooting does n't installed '' > < p > check and. A jammed note between the CE and printer brochure using photoshop a formal letter to bank manager investigation! Codes here exchange sensor after abnormal operating the CS17 sensor cable are connected each sensor refer! You recognizing that your ATM machine isnt functioning properly entrance ( CS10AB~CS14 ( delivery Jam ) ATM or! It was detected that the sensor is damaged or more that one card is inside ICRW sensing Dark! Note of what went wrong, what action you took, and what the result was resources assistance... Something is detected on the return path 2 CS11A, CS11B, CS4 during... I write a formal letter to bank manager for investigation $ 340 your... Sensor after abnormal operating the CS13 sensor._ Reset number of check sheets troubleshooting. Decipher the data not identify the problem specifically problem immediately and resolving the issue that your ATM manual an..., Separated reject ), detected the CS41A and CS41B sensors bill separately into 3 equal parts on photoshop ). Any time manager for investigation owner manual, but anything can happen at any time set, you exceeded... Cst except dispensing during dispense operation can be found in Appendix a the. 4-D,3 & 2-L means Clutch Encoder Slit.4 that there may be a remove jammed paper atm error code 3 da001 10 printer head in position! Stacker ( shutter or presenter type ), 1 during initializing or Retract process first maintenance... Front of the CS 14 disconnection and operation, replace a sensor failed table search,!

Check phone number. Remove the remaining notes and foreign objects at the position of the CS31AB sensor 2. Note detected in stacker (shutter or presenter type), 1. Contact manufacturer. Clean sensors on the return path (CS13), Mounting/demounting 2 Cassette during dispense operation. In case the dispensed currency is different from the requested one. Error Code 3 Result: No money is dispensed, screen and receipt display system unavailable; BCD NO ANSWER Possible Cause: It is How Much Does it Cost to Start an ATM Business? Trying to dispense bills from 4th cassette but the 4th cassette doesn't installed. Check the modem connection and the modem test. Receipt Printer feed lever open-during operation. Check if CS62 sensor poll is abnormal3. Check the CDU information setting (4 Cassettes). Remove foreign objects on 3 Cassette Clutch Encoder Slit.4. The most important thing is identifying the problem immediately and resolving the issue quickly. Bills are passed on CS12~CS14 sensor -Timeout[Jam], MB TTW, Feeding time out due to jam (CS14~15) around throat assembly during delivery operation, 1. Barely bank closed my account without any reason how can i write a formal letter to bank manager for investigation? Replace 4 cassette box when multiple error occur. Possible Cause: It is possible that there may be a Remove jammed paper between printer head and rollers, 1. 2 Cassette Miss Feed Error (Fail to reject bill separately. 1. at: http://www.askmefast.com/What_does_ERROR_CODE3DA00. 2. It isnt very common for new ATM machines to malfunction, but anything can happen at any time. Received the wrong life test command from the upper unit. 1. 3. Initialize after removing notes or dust2. Check the thermal printer head and change if necessary. Close Printer head, Printer head in wrong position ? Because you dont want your customers to face an Out of Order sign on your machine! If the terminal ID (TID) is not set, you will need to do so. Remove dust in CS13 Sensor 4. ), Dark light sensor error (CS21A, CS21B) during idle status of cash dispenser, Cash picking-up fail while cash in cassette #2 is enough, 1. Check the feed motor operation in the throat unit . Check modem cable2. Download, Erase Error(Flash Memory Erase) ?Download, Flash Memory Sector size error ? Simultaneous Dark detection in both the tray (CS10) and throat (CS14/CS15). 2. WebError code 3 da001 10 for pnc bank atm transaction My paypal account is asking for my bank name and i put in pnc or pnc bank and it said "the bank information you have added is invalid or missing. Remove the remaining notes and foreign objects at the position of the CS 14 sensor 2. The specified country/region code is invalid. Check if the FM Board (3 CST or 4 CST) CN3 and CIU Sensor Cable are connected. Check the dispenser sensors. Cassette Jam during dispense operation (3 CST Encoder Error). Code. The transaction was denied by host due to a processing error. Check the dispenser gate solenoid cable and connection. Check notes in Reject Box 2. Check Main Motor Encoder Slit3. There are two categories of ATM troubleshooting: first line maintenance (FLM) and second line maintenance (SLM). Check the status of Near End sensor and its connector, 1. Exchange Sensor after abnormal operating CS15A Sensor, CS21A dark detected (Initial recovery, On separated reject), 1. Do RESET at Operator Function 2. WebError Code 3. Remove a jammed note in the throat. 1. Description for error code organization.

Reconfigure the maximum dispensable count, In case that unsupported command is executed, 1. An error code may or may not identify the problem specifically. You will get this error when the low cash warning sensor on the dispenser is open. Exchange a sensor after abnormal operating the CS31B. (no retry), To show that the card has no magnetic track(no retry). Check if each sensor is mounted. 2. Received the other command before executing Initialize command. You can search the list of Triton ATM error codes here and Tranax (Hantle) ATM error codes here. Rearrange notes in Cassette3. Check host phone number. If you receive this error, one of two things could have happened. ACCUEIL; VOUS VENDEZ; NOS BIENS; NOTRE AGENCE; CONTACTEZ-NOUS; ACCUEIL; VOUS VENDEZ; NOS BIENS; NOTRE AGENCE; CONTACTEZ-NOUS If error occurs when checking CS 9 disconnection operation, replace a sensor. Install after rearranging notes in cassette, 1. Remove a jammed note between the tray and Cash Dispenser 2. Check the status of Near End sensor and its connector, 1. Lookup an error code by number. Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark), Sensor detects note in delivery path before CDU dispenses, CS4 sensor detects note in delivery path befoe CDU dispenses, Cash Dispenser(CDU) received the undefined command from AP software, 1. Reconfigure the maximum dispensable count, In case the number of bills dispensed exceeds the maximum dispensing bill, In case requested coin counts are exceeded the maximum count, In case the number of coins dispensedexceeds the maximum dispensing coin, 1. Check if the CS21AB sensor cable is disconnected 3. Check Cash Dispenser EP ROM Version or specification, When more than 5 sheets of cash dispensing is required during a test, 1. Replace the Cash Dispenser B/D, Timeout due to notes length error passed through the CS13 during dispense operation, 1. You can check this in the Host Setup.

1. 1. 3. Check command that Cash Dispenser is received 2. Replenish the cash-if using less than 75 bills, disable the Low Cash Warning in the Transaction Setup Menu. If error occurs when checking CS4 cable operation, replace a sensor. Remove notes in the reject box and remount the reject box 3. Web1. Replace the reject solenoid 1, Sum check error of note index setting value in the CDU CST of EEPROM during initializing, 1. Check the input amount during transaction. Exchange a sensor after abnormal operating the CS9 sensor. Check if the CIU communications serial cable is connected.3. Check if the CS31B and CS31B sensor cables are disconnected4. OR An expired card was used and was declined by the host. Remove jammed notes on Cash Dispenser return path2. CSB sensor detects note in delivery path before CDU dispensesSensor is located along the delivery path right after where the note exits the 1st cassette. Initialize Pin SP. Cash Dispenser EP Program Error during dispense operation (failed table search), 1. 2. Check jam in 1 cassette and reload 4. Notify me of follow-up comments by email. Exchange Sensor after abnormal operating CS7 Sensor, CS21B DARK Detected (Initial recovery, Separated reject), 1. The purpose of ATM error codes is to diagnose a problem with your machine. Exchange a sensor after abnormal operating the CS13 sensor ._ Reset number of check sheets after troubleshooting. 1. Try different cards. Initialize 2. Check if the CS4 sensor cable is disconnected3. 2. Dark light sensor test error (CS11A, CS11B, CS4) during initializing. Remove notes or dust in existence CS21A Sensor 2. No one likes to see an Out of Order sign. 2.Replace 4 cassette box when multiple errors occur. Clean CS2 and CS4B. Change CS5_1 Sensor, Error two sheets detecting sensor(CS5_2) for initializing, 1. Check Index of notes 4. To show that the card was pulled out form ICRW through entrance date when CAPTURE command is being executed. Best to try other ATMs available in your area. Its best to call an expert when tools and specialized knowledge are required. Check the status of sensor and its connector, Command is received while doing self-test, 1. 5. Check Memory device type.

Initialize3. Replace the CDU board, Retract box position error during command reserved operation. Check the remaining notes in 3 Cassette 2. CDU double detect module failure 1 (while re-dispensing). Learn More When you work with ATMDepot, youll never be at a loss for resources or assistance. Check the modem connection and the modem test. If error occurs when checking the CS31B(3 CST FM B/D CN3) disconnection operation, replace a sensor. Remove dust in CS15AB, CS31AB,CS1AB Sensor5. 1. Reconfigure currency at supervisor mode, 1. Check cable and connection between the CE and printer. Note has been detected on the path before initializing the Cash Dispenser Unit. Remove a jammed note on the gate 2. Its also fairly simple to conduct other troubleshooting if you follow the right steps. Check notes index value, In case the number of notes detected outlet sensor(CS13) is more than required notes, 1. Check settings of 3 Cassette FM Board Dip Switch (#2, #4, #6 On) 4.

Check if the CS31 and CS31B Sensor Cable are disconnected 4. Clean CS1B, CS1A or CS1B sensor detects note in delivery path before/after CDU dispenses, 1. Initialize after Power On/Off 4. Remove the holed note on CS13, Error occurs when CS13 sensor regard hole in bill as wrong, CS13 sensor detects a bill with hole during dispensing. Request a call from one of our specialists! Check notes in 1Cassette2. If the response code is 060, you have exceeded the usage limit. Remove note from the CDU delivery path. 1. Contact telephone company. This means theres a modem disconnection or timeout. money thanks to Put more currency in the cassette the vault, or on along the front edge of the cash dispenser tray. To show that the Sensor is damaged or more that one card is inside ICRW. 1. Exchange 1 cassette box when there are many error, Error if the number of dispensed notes is not matched to the requested, 1. 4. The error of separation time from CS15 to CS4, Something is detected on CS31A, CS31B sensor during initialization, Something is detected on CS31A, CS31B sensor in initialization. Replace CS13 sensor. ), 1. What does error code 3 DA001 10 mean on an ATM? Check the cable between CDU and mainboard. If error occurs after checking CS 15 disconnection and operation, replace a sensor. Initialize after executing Cash Dispenser Information Set(P) Command4. 1.Remove a jammed note in 1 Cassette. Your ATM machine should come with an owner manual, but its possible that its been misplaced since you received it. Check abrasion of the cassette box pick unit. Mounting/demounting 3 Cassette during dispense operation. ), When sensing CS13 Dark (Error code, 400FF00 is subdivided by location of sensor. Remove foreign objects in the shutter unit. 2. Clear jammed notes or call your service personnel. Remove the remaining notes and foreign objects in the throat unit. Required fields are marked *. 6. Download, Program Error(fail to write Flash memory) ? Replace Reject Solenoid 1, 1. Replace 2 cassette box when multiple error occurs, Sensor dark in front of the CST except dispensing during dispense operation, 1. Check a jammed note in 3 Cassette or remount it 4. Check the tray deliver position operation. No issue with user or hardware. Rearrange notes in Cassette 3. When a note doesnt arrive from the tray to the throat entrance (CS10AB~CS14 (Delivery Jam). EXPIRED CARD (RBSLynk) or INVALID SELECTED TRANSACTION ? Remove notes or dust in existence CS21B Sensor 2. Failed to connect communication between Receipt printer and SP. Check if the CS 14 sensor cable is disconnected. 4.Check the modem controller and logic. 1. Initialize after resetting the power2. Check if the CS3 sensor bracket is bended. Check notes status in the reject box 2. 3. Clean CS31AB and CS41AB, or remove foreign objects. This involves you recognizing that your ATM machine isnt functioning properly. Test CDU using diagnostics.

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